Personal Claims
You trust us to help protect your most important personal investments, and we value the faith you have placed in us. Our commitment is to be there for you before, during and after a claim and help you resume your day-to-day life as quickly as possible.
If you suffer a loss, it is important that the claims process gets started as soon as possible. Our list of direct claims reporting phone numbers for our insurance carrier partners can help you report a claim 24/7. Please note, you can also use our client portal on our website to begin your claim, or, if you have our Shafer Insurance app on your smartphone, you can also begin your claims process there (including uploading photos right from your phone).
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Carrier Contact Info
Auto-Owners Insurance – 800-346-0346 – Start a Claim
Auto-Owners Insurance (After Hours) – 800-252-4626 – Start a Claim
Cincinnati Insurance Companies – 877-242-2544 – Start a Claim
Penn National Insurance – 800-766-2245 – Start a Claim
Progressive – 800-776-4737 – Start a Claim
Pure Insurance – 888-813-7873 – Start a Claim
Selective Insurance – 866-455-9969 – Start a Claim
The Hanover Insurance Group – 800-628-0250 – Start a Claim
Travelers – 800-252-4633 – Start a Claim
Westfield – 800-243-0210 – Start a Claim
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Forms
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Helpful Links
Business Claims
We, along with our insurance carrier partners, are in the business of helping clients financially recover after a loss. Facing the unknown can be very stressful and confusing, and your Shafer team is here to help you navigate that process. Our list of direct claims reporting phone numbers for our insurance company partners can help you report a claim 24/7.
Whether you call us, or your insurance carrier directly, know we are here to help your business recover as quickly as possible. Please note you can also use the client portal on our website to begin your claim, or, if you have our Shafer Insurance app on your smartphone, you can also begin your claims process there (including uploading photos right from your phone).
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Carrier Contact Info
AccidentFund – 866-206-5851 – Start a Claim
Auto-Owners – 800-346-0346 – Start a Claim
Auto-Owners (After Hours) – 800-252-4626 – Start a Claim
Berkley Southeast Insurance Group – 855-802-5273 – Start a Claim
Bridegfield/Summit – Florida Claims Center – 800-282-7644 – Start a Claim
Bridegfield/Summit – Southeast Region (GA, IN, KY, NC, SC & TN) – 800-863-2181 – Start a Claim
Bridgefield/Summit – Southwest Region (AL, AR, LA, MS & TX) – 888-468-2539 – Start a Claim
Builders Mutual – 800-809-4862 – Start a Claim
Chubb – 800-252-4670 – Start a Claim
Cincinnati Insurance Companies – 877-242-2544 – Start a Claim
Eastern Alliance – 800-336-3658 – Start a Claim
Enocva – 866-637-8686 – Start a Claim
Frankenmuth Insurance – 800-234-433 – Start a Claim
Great American Insurance Group – 844-424-4669 – Start a Claim
Penn National Insurance – 800-766-2245 – Start a Claim
Penn National Insurance (Workplace Injuries) – 800-374-4990 – Start a Claim
Philidelphia Insurance Companies – 800-765-9749 – Start a Claim
Pie Insurance – 855-705-2721 – Start a Claim
Selective – 866-455-9969 – Start a Claim
State Auto Insurance Claims – 877-722-5246 – Start a Claim
Travelers (Commercial) – 800-238-6225 – Start a Claim
Travelers (Construction) – 877-828-4132 – Start a Claim
United Fire Group – 800-343-9131 – Start a Claim
United Heartland – 800-258-2667 – Start a Claim
Westfield Insurance – 800-243-0210 – Start a Claim
Zurich – 800-987-3373 – Start a Claim
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Forms
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Helpful Links