Careers
We take a personal approach to our clients and YOUR career!
At Shafer we endeavor to provide our clients with services and solutions that fit their needs, and as such, we are always seeking the most talented people to join our family-oriented, relaxed environment. The perks we offer help to promote our culture consist of a 37.5 hour work schedule, competitive salary, and an excellent benefits package that includes:
- Medical, Dental, Vision, Life, & LTD insurances,
- Generous PTO plan,
- Paid holidays, and
- 401(k) plan with company match.
Employees may be able to work from home up to two (2) days a week.
Because we believe in giving back to the community, our employees are also offered paid volunteer time off. We continuously invest in our teams from a growth and learning perspective and give them the support and encouragement to excel.
Successful candidates will be required to pass a drug and alcohol screen. For positions not requiring an Insurance license, successful candidates will be required to pass a background check.
Please submit resumes to recruiter@shaferinsurance.com with the job title in the subject line.
E.O.E.
Open Positions
Executive Assistant – Knoxville Office
Shafer Insurance Agency is looking for an Executive Assistant, who is a professional with a strong background in office administration and project management, for our Knoxville office. Our ideal candidate will be someone who has helped a leader in the past and has the ability to work under pressure at times to handle a wide range of activities and confidential matters with utmost discretion.
To be successful in the position, you need to have a strong attention to detail, be able to multi-task in a fast-paced environment, and be able to prioritize responsibilities.
Qualified candidates will have:
- excellent communication skills,
- excellent time management skills,
- strong computer skills,
- and excellent organizational skills.
Commercial Lines Technical Assistant – Knoxville Office
Shafer Insurance Agency is searching to add a Commercial Lines Technical Assistant to its Knoxville, TN office. Shafer Insurance Agency, Inc. is a third-generation family-owned business for more than 50 years, and has experienced a continued steady growth throughout the years.
The Commercial Lines Technical Assistant provides technical support to Account Managers, Account Executives, and Producers servicing our Commercial Lines clients. As a successful candidate, we will depend on you and your time management skills to process changes, renewals, and cancellations; to check new policies against applications; to support the team in billing inquiries and quoting of new business and remarketing efforts; and to provide administrative support.
Qualified candidates will:
- have a valid Tennessee Property and Casualty Insurance License or willingness and ability to obtain within 90 days of employment,
- be a proactive self-starter,
- be able to multi-task in a fast-paced, team environment,
- have excellent customer service skills,
- have strong computer skills, and
- be able to work with minimal supervision.
Risk Management Account Manager – Knoxville Office
Shafer Insurance Agency is searching to add a Risk Management Account Manager to its Knoxville, TN office. Shafer Insurance Agency, Inc. is a third-generation family-owned business for more than 50 years, and has experienced a continued steady growth throughout the years.
The Risk Management Account Manager is responsible for client retention, for developing marketing opportunities, and for account rounding. The position will be responsible for the oversight and day-to-day management of a book of business working to maintain relationships with client, Client Executives, Account Executives, and insurance company representatives.
Qualified candidates will have:
- a minimum of three (3) years experience with commercial lines insurance,
- demonstrated ability to develop and maintain strong working relationships with clients and prospects with focus on client retention,
- a current Tennessee Property and Casualty Insurance License or willingness/ability to obtain,
- strong computer skills, and
- strong verbal and written communication skills
Commercial Lines Account Manager – Knoxville Office
Shafer Insurance Agency is searching to add a Commercial Lines Account Manager to its Knoxville, TN office. Shafer Insurance Agency, Inc. is a third-generation family-owned business for more than 50 years, and has experienced a continued steady growth throughout the years.
The Account Manager is responsible for client retention, for developing marketing opportunities, and for account rounding. The position will be responsible for the oversight and day-to-day management of a book of business working to maintain relationships with client, Client Executives, Account Executives, and insurance company representatives.
Qualified candidates will have:
- a minimum of three (3) years experience with commercial lines insurance,
- demonstrated ability to develop and maintain strong working relationships with clients and prospects with focus on client retention,
- a current Tennessee Property and Casualty Insurance License or willingness/ability to obtain,
- strong computer skills, and
- strong verbal and written communication skills
Commercial Lines Account Manager – Tri-Cities Office
Shafer Insurance Agency is searching to add a Commercial Lines Account Manager to its Johnson City, TN office. Shafer Insurance Agency, Inc. is a third-generation family-owned business for more than 50 years, and has experienced a continued steady growth throughout the years.
The Account Manager is responsible for client retention, for developing marketing opportunities, and for account rounding. The position will be responsible for the oversight and day-to-day management of a book of business working to maintain relationships with client, Client Executives, Account Executives, and insurance company representatives.
Qualified candidates will have:
- a minimum of three (3) years of experience with commercial lines insurance,
- demonstrated ability to develop and maintain strong working relationships with clients and prospects with focus on client retention,
- a current Tennessee Property and Casualty Insurance License or willingness/ability to obtain,
- strong computer skills, and
- strong verbal and written communication skills
Personal Lines Account Manager – Knoxville Office
Shafer Insurance Agency is searching to add a Personal Lines Account Manager to its Knoxville, TN office. Shafer Insurance Agency, Inc. is a third-generation family-owned business for more than 50 years, and has experienced a continued steady growth throughout the years.
The Personal Lines Account Manager will be responsible for servicing new and existing Personal Lines clients. As a successful candidate, we will depend on you and your time management skills to process changes, renewals, and cancellations; to check new policies against applications; to support the team in billing inquiries and quoting of new business and remarketing efforts; and to provide administrative support. The Account Manager will build and maintain excellent relationships with our various companies, provide outstanding customer service to clients, and assist others as needed.
Qualified candidates will have:
- a current Tennessee Property and Casualty Insurance License
- a minimum of two (2) years of experience with personal lines insurance,
- demonstrated ability to develop and maintain strong working relationships with clients and prospects with focus on client retention,
- strong computer skills,
- excellent verbal and written communication skills, strong attention to detail, and
- solid organization and prioritization skills.