We take a personal approach to our clients and YOUR career!

At Shafer we provide our clients with the best services and solutions possible, and as such, we are always seeking the most talented people to join our family-oriented, relaxed environment.  The perks we offer help to promote our culture of excellence and consist of a 37.5 hour work schedule, competitive salary, and an excellent benefits package that includes:

  • Medical, Dental, Vision, Life, & LTD insurances,
  • Generous PTO plan,
  • Paid holidays, and
  • 401(k) plan with company match.

Because we believe in giving back to the community, our employees are also offered paid volunteer time off.  We continuously invest in our teams from a growth and learning perspective and give them the support and encouragement to excel.

Successful candidates will be required to pass a drug and alcohol screen.  For positions not requiring an Insurance license, successful candidates will be required to pass a background check.

Please submit resumes to with the job title in the subject line.


Open Positions

Assistant – Human Resources

We are looking for a Human Resources Assistant for our Shafer HR Solutions staff.  This position will support the payroll processing and benefit administration of our clients.  To be successful in the position, you need to have a strong attention to detail, be able to multi-task in a fast-paced environment, and be able to prioritize responsibilities.

Qualified candidates will have:

• previous experience in payroll and/or benefits,

• strong computer skills, and

• excellent organizational skills.

Receptionist/ Technical Assistant – Commercial Lines

We are looking for a Receptionist/ Commercial Lines Technical Assistant in the Knoxville office.  To successfully manage the client relationship, you need to be a proactive self-starter, able to multi-task in a fast-paced environment, and have excellent customer service skills.

Qualified candidates will have:

• a current TN Property & Casualty Insurance License or the willingness and ability to obtain within four (4) months of employment,

• be a pro-active self-starter,

• be able to multi-task in a fast-paced, team environment,

• have excellent customer service skills, 

• have strong computer skills, and

• be able to work with minimal supervision.  


Our company uses Shafer Insurance because of the outstanding service their company provides consistently. Not only do they work to find us the lowest premiums but when ever we have an issue they work hard to make sure the issue is resolved no matter what it is. I consider Shafer Insurance to be more than a vendor .. they are a partner with our company. .. one that I trust. Anyone would be well served to use Shafer Insurance for all their insurance needs.

Stewart Ritchie

What a GREAT group of people, First agent I have ever had that actually tries to save you money. How Refreshing!

Larry Massey

Thank you Shafer Insurance Agency with saving me over $1,600 per year on my current homeowners and auto insurance policies. I can’t believe I’ve been over paying for 25 years! Plus, I now have more coverage then I previously had. I will definitely recommend Shafer Insurance to everyone needing to re-evaluate their current coverage!

Jennifer Sandifer

Got a reasonable quote in a timely fashion from a friendly agent. That’s an A. One company had me wait 24 hrs and substantial price difference.

Carolyn Kincaid

I contacted the Shafer Insurance Agency with multiple insurance needs, and everyone I have come in contact with has been beyond helpful and friendly. Kim promptly directed me to who I needed to speak with. Stanton Overton and Mike Compton were both very professional, thorough, and efficient with getting my insurance needs quoted. Carol and Lynn were both very quick with sending out all the needed paperwork along with sending me copies of my new insurance policies. Overall, great customer service, and great experience. I’d recommend them to anyone looking for any type of insurance!

Shanetha Collier