We are here for you throughout the entire claims process to help you quickly resume your business’s day-to-day operations. Whether you call us, or your insurance carrier directly, know we are here to help guide you.
If you suffer a loss, it is important that the claims process is started as soon as possible. For business claims, excluding Workers’ Compensation claims*, contact your Shafer Insurance Agency Account Manager.
- Phone via their direct line or our main line at (865) 546-0761
- 24/7 using our Client portal on our mobile app or website
*For Workers’ Compensation Claims, please contact your insurance carrier directly.
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Carrier Contact Info
To report claims directly to your insurance carrier, please see the list of phone numbers and links to their claims information below.
In the event of an emergency situation, call 911.
AccidentFund – 866-206-5851 – Start a Claim
Auto-Owners – 800-346-0346 – Start a Claim
Auto-Owners (After Hours) – 800-252-4626 – Start a Claim
Berkley Southeast Insurance Group – 855-802-5273 – Start a Claim
Bridegfield/Summit – Florida Claims Center – 800-282-7644 – Start a Claim
Bridegfield/Summit – Southeast Region (GA, IN, KY, NC, SC & TN) – 800-863-2181 – Start a Claim
Bridgefield/Summit – Southwest Region (AL, AR, LA, MS & TX) – 888-468-2539 – Start a Claim
Builders Mutual – 800-809-4862 – Start a Claim
Chubb – 800-252-4670 – Start a Claim
Cincinnati Insurance Companies – 877-242-2544 – Start a Claim
Eastern Alliance – 800-336-3658 – Start a Claim
Encova – 866-637-8686 – Start a Claim
Frankenmuth Insurance – 800-234-433 – Start a Claim
Great American Insurance Group – 844-424-4669 – Start a Claim
Penn National Insurance – 800-766-2245 – Start a Claim
Penn National Insurance (Workplace Injuries) – 800-374-4990 – Start a Claim
Philadelphia Insurance Companies – 800-765-9749 – Start a Claim
Pie Insurance – 855-705-2721 – Start a Claim
Selective – 866-455-9969 – Start a Claim
State Auto Insurance Claims – 877-722-5246 – Start a Claim
Travelers (Commercial) – 800-238-6225 – Start a Claim
Travelers (Construction) – 877-828-4132 – Start a Claim
United Fire Group – 800-343-9131 – Start a Claim
United Heartland – 800-258-2667 – Start a Claim
Westfield Insurance – 800-243-0210 – Start a Claim
Zurich – 800-987-3373 – Start a Claim
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Forms
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Helpful Links