For more than fifty years, we have provided comprehensive, affordable, customized coverage to customers throughout East Tennessee. We are a locally owned and operated independent agency with extensive resources, which means you get the best insurance at the best prices so you can “Be safer with Shafer.”
Our Founder – Alex A. Shafer
Alex A. Shafer was born in Bluefield, West Virginia. He later moved to Knoxville where he attended The University of Tennessee. It was there that he met his future wife, Evelyn.
Alex worked in the rental car business until the 1940’s when he joined Fowler Insurance Agency. The Agency was later renamed to Fowler, Shafer, and Sims. When Alex’s son, Bo, was discharged from the Army in July 1963, Alex formed Shafer Insurance Agency.
Alex believed strongly in helping others in the community. He was very active in the Knoxville community and, in addition to helping others whenever possible, he served as a member of the School Board, Governor of the Knoxville, TN District Kiwanis organization and Leader of the Elks Club.
Shafer Insurance Agency is started with 3 employees
Bought Dameron Avenue property
Founder, Alex A. Shafer passed away
Moved into first building located at 719 Dameron Avenue
Agency was sold to Expedior Systems, Inc.
Bo Shafer purchased agency back
Agency incorporated and increased to 9 employees
Bond Department began operations
Alexander C. “Andy” Shafer joined agency making the 3rd generation of Shafer Insurance Agency
Moved to new building located at 1100 Marion St.
Employee Benefits Department began operations
First acquisition of another agency
Expanded Personal Lines Department
Surety Department tripled in size
Safety Services Department added to further benefit our clients
Acquired agency in Kingsport, Tennessee
Claim Coordinator added to further benefit our clients
Dedicated Construction Practice formed
Shafer HR Solutions created
Safety Services & Claims Departments expanded to accommodate Agency growth